UMSON Office of Academic and Career Success at Baltimore

a Student Success Center employee chats with a student

Appointments can be virtual, by phone, or in person.

Schedule an Appointment

Our academic and career services include:

Academic Coaching

Sometimes, life gets in the way of our academic pursuits. The Office of Academic and Career Success staff can work with you to identify road blocks, uncover obstacles, and generate new paths forward toward academic success. We can help with:

  • time management
  • study strategies
  • test-taking skills
  • stress management.

Schedule An Appointment

Career Services and Resources

If you're a student or alumni, the Office of Academic and Career Success can help you find and apply for positions. Our services include:

  • 1:1 career counseling
  • career workshops and fairs
  • employer lobby days
  • mock interviews
  • resume and cover letter assistance

To schedule career counseling or resume/cover letter assistance for students or alumni: Schedule with Christine King. Please send a draft of your resume and/or cover letter to us BEFORE scheduling an appointment.

Schedule An Appointment

Career Tools:

UMSON Student Resources:

Additional Resources:

Job Boards

Finding a job has never been easier!

We post career opportunities in The Elm: Nursing (students receive a digest of new posts via email each Tuesday).

Also check the American Association of Colleges of Nursing-sponsored online job board.

We encourage you to visit often!

Leadership Development

Leadership skills are highly sought after by employers. Why? Because leaders show initiative and are highly motivated, skills that can make you stand out as an applicant.

 The Office of Academic and Career Success can support you in the pursuit of leadership skills through Student Organizations.

Professional Advising (BSN and CNL only)

Appointments can be virtual, by phone, or in person.

If you're an entry-into-practice (BSN or CNL) student, professional advisors in the Office of Academic and Career Success can provide you with individualized, integrative, and ongoing educational support to promote academic success, career exploration, and your personal well-being.

Upon admission to the BSN program or CNL option, you'll be assigned a professional advisor who will guide you in the development of educational plans that are consistent with your academic, personal, and professional goals.

Your advisor assignment will be emailed to you no later than the fourth week of the semester.

Professional Advising Assignments

  • Conway Scholars: Jill Pahel
  • BSN and CNL Students: Jill Pahel, Kathryn (Katie) Lamp, Christine King

Schedule An Appointment


A tutor helps a student by drawing on a whiteboard.

The Office of Academic and Career Success offers Learning Lab Sessions and Peer Tutoring in specific courses taught by people who have previously completed those courses and who have strong communication and teaching skills.

For the fall 2023 semester, Learning Lab Sessions and Peer Tutoring will continue to be offered virtually. Days and times for Learning Lab Sessions will be communicated by course faculty and/or Learning Lab Leaders through Blackboard and email. Students should contact tutors directly using contact information provided on relevant course Blackboard pages. Tutoring contact information is also available at the front desk of the Office of Student and Academic Services in Suite 101.

Please read and/or download the University of Maryland School of Nursing Peer Tutoring Agreement prior to seeking tutoring services. Students are responsible for following the policies in this document should they seek/use tutoring services offered through UMSON.

All of our services are offered at no additional charge to students.

All services listed in this section are for Baltimore students only. Universities at Shady Grove students, please visit this webpage.

Learning Lab Sessions (BSN & CNL only) Peer Tutoring (all students)
Learning Lab Sessions are group sessions held in a classroom or virtually to study course material. 

Tutoring is available for the following courses:

  • BSN: 344, 346, 352, 357
  • RN-BSN: 452
  • CNL: 501, 503, 505, 514, 790
  • DNP: 790

Group sessions are offered for the following courses:

  • BSN: 346, 347, 352, 357
  • CNL: 501, 503, 505, 514

Dates and times are posted on the course BlackBoard page.

To schedule a tutor:

  • For BSN and CNL courses: Schedule directly with the tutor using the contact information provided via Blackboard and at the front desk in OSAS (Suite 101).
  • For DNP and RN-BSN courses: Schedule directly with the tutor using the contact information provided via Blackboard and at the front desk in OSAS (Suite 101).
When requesting a tutor, please keep in mind that our tutors are current students and have limited availability. They will do their best to honor as many requests as they can reasonably accommodate but cannot guarantee that tutoring will be available for all requests. Thank you for understanding.

Above photo: During a Learning Lab Session, a tutor helps students synthesize the most difficult concepts in a course.

Writing Support

Students are encouraged to make an appointment and/or reach out to the University of Maryland, Baltimore's Writing Center for writing assistance and writing resources.

Upcoming Events

Meet the Staff:

Christine King, EdD, MSEd
Director, Student Success Center, OSAS
Address: 106C
Phone Number: 410-706-4959 - See more at:
Room: 101K, School of Nursing Building
Phone: 410-706-4959
Susan Hindle Headshot Susan Hindle, MS
Associate Director, Career Success
Room 101N, School of Nursing Building
Kathryn Lamp, PhD
Assistant Director
Room: 101L, School of Nursing Building
Phone: 410-706-0502
Jillian Pahel

Jillian Pahel, MBA
Assistant Director, Student Services for Conway Scholars
Room: 101M, School of Nursing Building
Phone: 410-706-3049

Chantelle James Headshot 

Chantelle James, MS
Academic Advisor
Room 101J, School of Nursing Building


We're here to support you.

We are here to help you navigate difficult situations the best we can, and to connect you to resources that may help with your success.

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