Alumni Events

Alumni Lecture: 

Lessons from COVID and a Look to the Future

Wednesday, June 15, 2022
4:30-6 p.m. ET

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Learning Objectives

Additional Information

This facilitated panel discussion features leaders from four acute care hospitals/systems, representing diverse populations and geographies. 


JoAnne Reifsnyder, PhD ’00, MSN, MBA, RN, FAAN
Professor, Health Services Leadership and Management
Department of Organizational Systems and Adult Health
University of Maryland School of Nursing

JoAnne Reifsnyder is a seasoned nurse executive with more than 40 years of experience in clinical practice, administration, consulting, education and research. Dr. Reifsnyder has held executive and leadership roles in both for profit and not for profit health care settings. Her career clinical expertise has been palliative and end of life care for older adults. Reifsnyder was appointed in January 2021 as Professor of Health Services Leadership and Management at the University of Maryland School of Nursing. She was formerly the Chief Nursing Officer for Genesis HealthCare headquartered in Kennett Square, PA. Dr. Reifsnyder has authored numerous abstracts, papers, and book chapters and was an editor/author of a 2011 multi-authored text, Population Health and co-author of Nurse’s Law published in 2014. 


Robert Church, MS ’94, MBA, RN, NE-BC, FACHE
Chief Nursing Officer and Senior Vice President of Patient Care
SBH Health System, Bronx, NY

Rob has been a Registered Nurse for 30+ years, obtaining a BSN from Adelphi University, a Masters of Science in Trauma/Critical Nursing from the University of Maryland at Baltimore, and an MBA from Rutgers University. He has been at St. Barnabas Hospital for the past 8 years, and has been the Chief Nursing Officer and Senior Vice President for the past 7 years. Rob is a Fellow of the American College of Healthcare Executives (FACHE), and also an active member with American Organization of Nurse Leaders (AONL), an Executive Board Member of NYONEL (New York Organization of Nurse Executives and Leaders), and the Past President for GNYNSONEL (Greater New York, Nassau, Suffolk Organization of Nurse Executives and Leaders).

Karen Doyle, DNP ’20, MBA, MS ‘91, BSN ’85, RN, NEA-BC, FAAN
Senior Vice President of Patient Care Services and Chief Nursing Officer
University of Maryland Medical Center

Karen Doyle is the Senior Vice President of Patient Care Services and Chief Nursing Officer (CNO) at the University of Maryland Medical Center (UMMC). Dr. Doyle has more than 35 years of nursing experience, including 15 years leading key emergency nursing, care management and patient experience initiatives at UMMC.

As CNO, Dr. Doyle serves as a member the medical center’s senior leadership team overseeing nursing practice, patient outcomes and research at its Downtown Campus. She brings a broad array of experience as a proven, transformational leader who has delivered innovative patient experience solutions and high standards of practice across clinical settings.

Previously, Dr. Doyle served as Senior Vice President of Nursing and Operations at the R Adams Cowley Shock Trauma Center at UMMC, Maryland’s Primary Adult Resource Center (PARC) serving more than 7,500 critically ill and severely injured patients annually. Additionally, she shared a significant leadership role in the medical center’s response to the COVID-19 pandemic and vaccine rollout.

Dr. Doyle holds a Doctorate of Nursing Practice from the University of Maryland School of Nursing and a Master’s of Business Administration from Loyola University, Baltimore. In addition, to her clinical and administrative responsibilities, Doyle serves as faculty associate professor at the University of Maryland School of Nursing. She is also a fellow in the American Academy of Nursing and serves as a member of the Mount Washington Pediatric Hospital Center’s board of directors.

Vanzetta V. James, DNP, MS ’11, MBA, RN, CCRN-K, NEA-BC
Senior Vice President and Chief Nursing Officer
University of Maryland Capitol Region Health

Vanzetta James is the Senior Vice President and Chief Nursing Officer at the University of Maryland Capital Region Health. She is committed to providing excellence in care delivery, patient experience, and quality outcomes. She is known for her core values of accountability, passion for excellence, and perseverance. Vanzetta loves connecting with nurses and hearing about their goals, dreams, and aspirations. She is an authentic leader who continues to touch lives wherever her path leads.


Laura J. Wood, DNP, MS ’83, RN, NEA-BC, FAAN
Executive Vice President, Patient Care Operations & System Chief Nursing Officer
Sporing Carpenter Chair for Nursing
Boston Children’s Hospital

As Executive Vice President Patient Care Operations, System Chief Nursing Officer, and Sporing Carpenter Chair for Nursing at Boston Children’s Hospital, Dr. Laura Wood leads the discipline of nursing and provides system-level oversight of patient care delivery in support of ~6,000 nurses and interprofessional team members. Under Wood’s leadership, Boston Children’s has achieved ANCC Magnet® re-designation and numerous specialty-focused awards including the American Association of Critical-Care Nurses Beacon Award recognition in all five intensive care units and three successive Emergency Nurses Association Lantern Award designations. Boston Children’s is currently recognized by U.S. News & World Report “Best Children’s Hospitals 2021-22” as the #1-ranked children’s hospital in the nation, maintaining that distinction throughout Wood’s nine-year tenure. Since joining Boston Children’s in 2013, Wood has further strengthened the hospital’s exceptional nursing practice environment through the creation of novel care delivery strategies, advanced practice clinician career advancement models, expansion of healthy work environment education with positive system-wide outcomes, and the introduction of quality-safety-experience innovations and has led child-health and informatics public policy advocacy at a national level.

Dr. Wood previously held progressive direct care and leadership roles within The Johns Hopkins Hospital Children's Center, The Children’s Hospital of Philadelphia, The University of Pennsylvania Health System and led clinical consulting and business development nationally within Siemens Healthcare (now Cerner Corporation). Wood received a Bachelor of Science (BSN) degree in Nursing, Magna Cum Laude, from West Virginia University School of Nursing; a Master of Science (MS’85) degree in maternal-child nursing from The University of Maryland, Baltimore; and a Doctor of Nursing Practice (DNP) degree from the Johns Hopkins University School of Nursing. She has been named a Johns Hopkins University’s Fralic Nursing Fellow (’11), a Robert Wood Johnson (RWJ) Foundation Executive Nurse Fellow (’12) and a Fellow of the American Academy of Nursing (’21).Wood serves on numerous boards and national advisory groups including the American Nurses Credentialing Center (ANCC), Friends of the National Institute of Nursing Research (FNINR), the Joint Commission Chief Nursing Executive (CNE) Advisory Board, and the Sigma Foundation Board (SIGMA).


Learning Objectives

By the end of this program, nurses will be able to:

  • Describe crisis management strategies taken by nurse leaders in the early stages and through the pandemic that have been adopted as continuing practices;
  • Discuss the greatest leadership challenges during the pandemic and the effects of measures taken to address them;
  • Apply strategies to stabilize the nursing “careforce” in the near and longer term.

Additional Information

Continuing Education

Nurses may receive 1.5 contact hours for participating in this educational activity. Partial credit is not provided. Participants receive a CNE certificate via email from UMSON approximately two to four weeks after submitting their completed evaluation form, plus a fee of $20.  All requests must be received within 60 days of the event.

The University of Maryland School of Nursing is accredited with distinction as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.


Additional Resources

1. Hayes, Carolyn PhD, RN, NEA-BC; Wood, Laura J. DNP, RN, NEA-BC; Gaden, Nancy W. DNP, RN, NEA-BC; Gennaro, Susan PhD, RN, FAAN; Gross, Anne H. PhD, RN, NEA-BC, FAAN; Hudson-Jinks, Therese M. MSN, RN, NEA-BC; Loescher, Cori W. MM, BSN, RN, NEA-BC; Maurer, Marsha L. DNP, RN, FAONL; Mittelman, Michele MPH, BSN, RN; Pearson, Madelyn M. DNP, RN, NEA-BC; Sharp-McHenry, Lepaine DNP, RN, FACONDA; Thompson, Linda S. DrPH, MPH, RN, FAAN; Van Pelt, Maria PhD, CRNA, FAAN The Dual Epidemics of 2020. Nurse Leaders’ Reflections in the Context of While  Person/Whole Systems. Nursing Administration Quarterly: July/September 2021 - Volume 45 - Issue 3 - p 243-252 doi: 10.1097/NAQ.0000000000000475

2. Rushton CH, Wood LJ, Grimley K, Mansfield J, Jacobs B, Wolf JA. Rebuilding a foundation of trust: A call to action in creating a safe environment for everyone. Patient Experience Journal. 2021; 8(3):5-12. doi: 10.35680/2372-0247.1651

3. Interview with Robert Church in Nurse Commander

4. Interview with Laura Wood in Nurse Leader (10/16/19)   

5. Lessons in Collaboration from the Management of Pandemic in 2 Large Skilled Nursing Facility Chains

Lecture Planning Committee

Lynn Marie Bullock, DNP, RN, NEA-BC
JoAnne Reifsnyder, PhD ’00, MBA, RN, FAAN
Cynthia Sikorski
Sonia Smith
Robbin Young, DNP, BSN ’02, RN, NE-BC

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