Restorative Practices

RJ Facilitators pose for a photo in UMSON

UMSON's Restorative Practices (RP) program seamlessly blends a proactive, relationship-focused methodology with restorative tools designed to strengthen community bonds and address instances of harm and conflict.

Students: Apply for the Restorative Practices Student Leadership Program

Apply Now

The RP program places UMSON at the forefront of fostering robust and healthy relationships across the campus and our local communities. It broadens the School’s conflict-resolution repertoire by increasing connection and relationship-building. The bedrock of this restorative approach is a commitment to respecting the dignity of all individuals affected by harrm, with the goal of facilitating understanding, supporting accountability, and providing a platform for healing through collaborative means. These practices include responsive circles, restorative dialogues, and restorative conferences.

Philosophy and Values of Restorative Practices

RP is a paradigm shift in the perception of justice, prioritizing repair over retribution or punishment. The RP process offers a structured framework focusing on restoration and healing through collaborative engagement with all stakeholders. A restorative approach maximizes the exchange of information, active participation, dialogue, and mutual consent between those who caused harm and those who experienced it.

The restorative framework is characterized by:

  • inclusion and participation: involvement of all relevant parties
  • compassionate communication: fostering connection that includes empathy, kindness, and deeper understanding and support of other perspectives and lived experiences as expressed by individuals and communities
  • openness to learning: recognizing and exploring the disparity between intent and impact
  • collaboration: working together to address the individual and community needs arising from harm and to create positive connections through community-building to support authentic relationships.

Current Initiatives:

(programming available in person and virtually)

  • Restorative Dialogues: Engaging in responsive circles to address interpersonal conflict, social concerns, and political unrest by providing support as we process current and historic harms and seek to build an inclusive School community
  • Integration into Bachelor of Science in Nursing (BSN) Curriculum: Infusing restorative practices into the BSN curriculum to foster community-building among students, faculty, and staff
  • Faculty and Staff Development Sessions: Implementing restorative practices during professional development sessions for faculty and staff
  • Skill-Building Sessions: Enhancing the capacity of the current RP facilitator team through skill-building sessions
  • Community-Building Opportunities: Providing diverse settings, such as workshops and meetings, for students, faculty, and staff to engage in community-building
  • Restorative Practices Student Leadership Program: Training students as RP facilitators and providing them with dedicated support and mentoring in restorative practices during their entry-into-nursing program.

What We Offer

Request a Restorative Intervention


Restorative Practices facilitators are trained to offer the following list of programs and interventions:

Restorative Community-Building Circles: In a restorative community-building circle, individuals come together in a structured and inclusive dialogue format to build community, promote healing, or address conflicts. This facilitation technique emphasizes open communication, active listening, and shared responsibility. Circles provide a safe space for participants to express their feelings, perspectives, hurts, and needs, fostering a deeper understanding among those involved.

Possible Applications: professional development, classroom discussion, or team building

Restorative Harm Circles: Restorative harm circles are effective when addressing interpersonal conflicts, disciplinary matters, or situations in which harm has occurred. When participating in a restorative harm circle, participants collaborate on the impact of their actions, work to repair relationships, and collectively decide on meaningful resolutions. This approach addresses the immediate issues and cultivates a supportive, empathetic community that values accountability, healing, and mutual growth.

Possible Applications: addressing current events, interpersonal conflict, or code of conduct and academic integrity violations

Restorative Conferences: A restorative conference is a structured meeting facilitated by a trained RP facilitator. The conference brings together parties directly involved in a harmful incident, along with affected stakeholders. It is effective for situations in which a more comprehensive and in-depth dialogue is needed to address harm. Restorative conferences are effective when addressing serious offenses, conflicts, or complex situations within a community. Restorative conferences enable participants to share their perspectives, express their feelings, and work collectively toward understanding and repairing harm. This approach fosters a sense of responsibility and accountability. Participants actively create a space for healing and reconciliation, contributing to the restoration of relationships and the overall well-being of the community.

Possible Application: individual or small group process to address interpersonal or organizational harm

Faculty and Staff Development: Restorative faculty and staff development sessions are designed to equip educators and administrative personnel with the skills and knowledge necessary to integrate RP principles into their work environments. They are beneficial during times of significant organizational change. They aim to create a culture of empathy, understanding, and accountability. Restorative practices support faculty and staff in responding to disciplinary challenges, improving communication around conflict resolution, and fostering an inclusive and supportive learning environment. RP development sessions contribute to the overall well-being of the academic community and enhance the effectiveness of restorative practices within the educational setting.

Possible Applications: training that addresses the unique needs of your department, team, or workgroup in collaboration with RP facilitators.

Become a Facilitator of Restorative Practices (FRP)

The RP program offers a Level 1 and Level 2 training for faculty and staff who wish to become facilitators. This training provides an opportunity to serve the UMSON community and facilitate community-building and conflict resolution across the organization.

As an FRP, faculty and staff:

  • participate in monthly FRP planning/training meetings
  • facilitate a minimum of four RP interventions throughout the year based on program needs
    • RP interventions include community building circles, harm circles, restorative conferences, facilitation of professional development and training, student orientations and trainings, etc.
  • participate in the ongoing professional development and scholarship of RP to inform best practices within UMSON, including but not limited to development of curriculum and dissemination of program materials, scholarly articles, and presentations at professional conferences
  • engage in ongoing personal and professional development

Level 1 FRP Training for Faculty and Staff:
Interested in becoming a restorative facilitator? Please complete this form to let us know of your interest in participating in a Level 1 Facilitator Training. We will contact you when the next training is scheduled.

Restorative Practices Student Leadership Program

The Restorative Practices Student Leadership Program (RPSLP) fosters a sense of belonging among nursing students and equips them with the skills and attributes needed to address harm, promote resilience, and build community within educational and health care settings.

Enhance Belongingness: We are committed to fostering a sense of belonging among nursing students. Through the RPSLP, participants will engage in community-building events, facilitated dialogues, and supportive mentorship to create a welcoming learning environment at UMSON.

Boost Competence and Self-Efficacy: Our program provides comprehensive training in restorative practices, empowering students to address historical, interpersonal, and organizational harm with confidence. Workshops and assessments will measure the growth in competence and self-efficacy throughout the program.

Address Educational Challenges: We recognize the diverse challenges students face in their educational journey. Student RP leaders will augment UMSON’s established support systems and assist by ensuring that students feel connected to their School community.

Promote Cross-Campus Collaboration: The RPSLP is committed to building a cohesive community between UMSON's Baltimore and Universities at Shady Grove locations. Through joint events, virtual platforms, and targeted initiatives, the program seeks to enhance engagement and collaboration among nursing students at both campus locations.

If you are interested in joining the Restorative Practices Student Leadership Program, please complete the application. 

Apply to the RPSLP

Being a restorative practices facilitator allows me to foster intentional connections among students. Facilitating community-building circles allows me to get to know my students on a deeper level and learn about their lived experiences. These circles also role model the importance of authentic sharing, vulnerability, and genuine support needed to promote resilience in the nursing profession. Marisa Astiz-Martinez, MSN, RN, CNE, RYT-200 – Clinical Instructor
I see being an RP facilitator as an opportunity to address the harm experienced by students, staff, and faculty in a meaningful way. By working with our communities in UMSON, we as RP facilitators have an opportunity to address biases as a community and bring about change for those who need it. Arthur Caesar, BS - Admissions Counselor
Being Kanaka Maoli means I inherently believe in community building. Restorative practices are how we do that. Most indigenous communities have restorative practices within their culture. I practice Ho'oponopono, an ancient Hawaiian spiritual practice that involves learning to heal all things by accepting ‘total responsibility’ for everything that surrounds us . While our offices’ application of restorative practices, like many applications of native ideas into western organizations, are a consolidation of many common rituals across native cultures – it is through community building that we develop our own cultural practices that support our unique individuals and their future. Dani Ciscell (māhū/they/them), BS – Registration Coordinator
Restorative: a word which means having the ability to restore health, strength, or a feeling of well-being. As a nurse, faculty member, and leader within the School of Nursing, my contributions to creating an environment of health, strength, and well-being are vital to the sustainability of individuals and nursing as a profession. Restorative practices offer opportunities for building community, which is a personal core value. Creating an academic environment where folks feel valued and welcomed and have a clear sense of belonging will contribute to flourishing community, internal and external to UMSON. Yvette Conyers, DNP, RN, FNP-C, CTN-B, CFCN, CNE, CWCN-AP, FADLN – Associate Dean, Strategic Engagement and Impact and Assistant Professor
As a Restorative Practices facilitator, I am a vocal advocate of positive change for my community, creating a safe place where we can together champion a welcoming, bias-free, and just environment. My personal lens focuses on both local and global understanding, repairing harms and addressing conflicts through use of restorative practices to create a more welcoming and inclusive global community. Laura El Shafei, MPH, MA, RN - Director of Academic and Career Success
RP principles incorporate those of equity, diversity, and inclusion. RP examines how power is felt and perceived and can create environments where diverse individuals can contribute fully. I believe RP practice helps us build a stronger school of nursing. Veronica Gutchell, DNP, RN, CNS, CRNP – Assistant Professor
My first experience with restorative practices, specifically the community-building circle, was through participating in a circle with students as a faculty member in NURS 342: Professionalism in Practice I: Roles and Resilience. After each circle I participated in as a faculty member, I saw a shift in the students. The circle helped the students feel less isolated in their nursing school experiences and more connected with their fellow students and UMSON. It’s an honor to be able to facilitate these circles. Kimberly Hampton, PhD, MBA, RN – Assistant Professor
In today’s technology-driven and polarized society, authentic human connection and fruitful interpersonal communication continue to dwindle. My interest in restorative practices stems from my desire to help people feel a sense of belonging, connection, and safety, no matter the setting. As a nurse, I also feel compelled to facilitate harmony and resolution where conflict exists. Seeing the restorative practices philosophy in action at UMSON is inspiring, as we see students and colleagues connect on profound levels and effectively mend weakened relationships. Amanda Henson, PhD, RN, CNE, CHSE – Assistant Professor
I became interested in restorative practices because I wanted to be involved in creating more community at UMSON. RP allows for open communication and empathy. Circle practice produces meaningful dialogue through reflection, connection, and trust. Serving as an RP facilitator strengthens my commitment to the UMSON community and helps me gain a deeper understanding of the student experience. Jillian Pahel, MBA - Assistant Director, Student Services for Conway Scholars
As a nursing school faculty member and mentor, I deeply value restorative practice principles, recognizing their profound impact on health care education and clinical practice. In my role, I see restorative practices not just to address conflicts or transgressions but as a holistic approach that fosters understanding, empathy, and mutual respect among students and colleagues. This approach is crucial in nursing education, where future health care professionals must learn the importance of holistic patient care, acknowledging not only the physical but also the emotional and social aspects of healing. Kaitlin Shapelow, MS, CRNP, AGNP-PC – Clinical Instructor
Restorative practices are rooted in empathetic connection, accountability, and community care – essential cornerstones of health care. Through circle facilitation, I have seen how restorative practices can break down barriers; spark courageous conversations; and provide students, staff, and faculty with the tools to build a deeper community. By weaving a restorative mindset through the School’s culture, we can collectively strengthen UMSON’s community and equip the nurses of the future with the skills to provide competent care. Emily New, BA – Coordinator, Strategic Engagement and Impact
As an RP facilitator and mental health provider, I am driven by the transformative power of empathy and dialogue to heal communities. Restorative practices foster understanding, accountability, and healing for those affected by harm, enabling individuals to address conflict's root causes, repair relationships, and promote mental well-being. RP's holistic approach acknowledges the interconnectedness of social, emotional, and psychological factors in perpetuating harm and fostering healing, making it an essential tool for mental health in communities. Tarleen Weston, DNP, PMHNP-BC – Assistant Professor
I am grateful and excited to see RP in action through facilitating community circles and taking part in the restorative process. RP provides the structure to develop community, collaboration, and healing, three of my highest values. I appreciate that it is a way to make sure every voice can be heard and that we can create a safe environment where people can take risks, share vulnerability, expect compassion, and find common ground. It also provides the opportunity to learn about our different experiences of being in the world through genuine sharing. RP helps us make UMSON a place where everyone feels, and is, welcome. Janet Armstead Wulf, DNP, RN, CRNP, ACHPN – Assistant Professor