UMSON SSC at Baltimore

a Student Success Center employee chats with a student

At this time, ALL appointments with advisors and tutors will be conducted via phone or online only.

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Our academic and career services include:

Academic Coaching

Sometimes, life gets in the way of our academic pursuits. The Student Success Center staff can work with you to identify road blocks, uncover obstacles, and generate new paths forward toward academic success. We can help with:

  • time management
  • study strategies
  • test-taking skills
  • stress management.

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Career Services and Resources

If you're a student or alumni, the SSC can help you find and apply for positions. Our services include:

  • 1:1 career counseling
  • career workshops and fairs
  • employer lobby days
  • mock interviews
  • resume and cover letter assistance

To schedule career counseling or resume/cover letter assistance:

  • For RN-to-BSN or BSN students: schedule with Kiran Kaur
  • For master’s and doctoral students: schedule with Christine King

Please send a draft of your resume and/or cover letter to us BEFORE scheduling an appointment.

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Career Tools:

Additional Resources:

Job Boards

Finding a job has never been easier!

We post career opportunities in The Elm: Nursing (students receive a digest of new posts via email each Tuesday), and we regularly update:

We encourage you to visit often!

Leadership Development

Leadership skills are highly sought after by employers. Why? Because leaders show initiative and are highly motivated, skills that can make you stand out as an applicant.

 The SSC can support you in the pursuit of leadership skills through:

Professional Advising (BSN and CNL only)

If you're an entry-into-practice (BSN or CNL) student, professional advisors in the SSC can provide you with individualized, integrative, and ongoing educational support to promote academic success, career exploration, and your personal well-being. Upon admission to the BSN program or CNL option, you'll be assigned a professional advisor who will guide you in the development of educational plans that are consistent with your academic, personal, and professional goals.

Professional Advising Assignments

Conway Scholars

  • Jill Pahel

BSN Students

  • 0-30 credits: Jill Pahel
  • 31+: Kiran Kaur

CNL students

  • 0-30 credits: Katie Lamp
  • 31+: Christine King

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The SSC maintains an active library of two copies of each required textbook associated with the BSN and CNL courses.

The textbooks are for reference only and must be used within the SSC area.


A tutor helps a student by drawing on a whiteboard.

The SSC offers Learning Lab Sessions and Peer Tutoring in specific courses taught by people who have previously completed those courses and who have strong communication and teaching skills.

For the Spring 2021 semester, Learning Lab Sessions and Peer Tutoring will continue to be offered virtually due to COVID-19. Days and times for Learning Lab Sessions will be communicated by course faculty and/or Learning Lab Leaders through Blackboard and email. Peer Tutoring is by referral only (effective Fall 2020).

All of our services are offered at no additional charge to students.

All services listed in this section are for Baltimore students only. Shady Grove students, please visit this webpage.

Learning Lab Sessions (BSN & CNL only) Peer Tutoring (all students)
Learning Lab Sessions are group sessions held in a classroom to study course material.  Tutoring is available for the following courses:
  • BSN: 314, 316, 317, 319, 324, 327, 414
  • CNL: 501, 503, 505, 514, 790, 795
  • DNP: 790, 795

Group sessions are offered for the following courses:

  • BSN: 314, 317, 324, 327
  • CNL: 501, 503, 505,514

Dates and times are posted on the course BlackBoard page.

To schedule a tutor:

  1. Complete the Peer Tutor Agreement prior to your first session.
  2. Follow the instructions below to book a session.
For 790/452 Tutoring:
Use Bookings to make a 30-minute or 1-hour appointment.
  1. Under "Select Service," select "Research Methods Tutoring (790/452)"
  2. Under "Select staff," select "Henry Inegbenosun"
  3. Select an available date and time 
  4. Add details/additional information
  5. Select "Book" to submit your request
For 795 Tutoring:
Refer to the directions in the course announcements on BlackBoard.
For all other tutoring (314, 316, 319, 324, 327, 414, 501, 503, 505, 514):
Use the Peer Tutoring Request Form. Tutors or SSC staff will be in touch once a match has been found.

Tutors try their best to meet your availability needs, however, there is no guarantee that your availability will match that of the tutor. Please be as flexible as possible. Our tutors are students first.

Resources for the Spring 2021 semester are VERY limited. Please be patient as the SSC works as quickly as possible to fill all possible tutoring requests. Not all requests may be filled.

Above photo: During a Learning Lab Session, a tutor helps students synthesize the most difficult concepts in a course.

Writing Support

In addition to University of Maryland, Baltimore's Writing Center services, the Student Success Center provides a professional writing tutor is available both in person and online to assist you with:

  • grammar
  • APA style (including recent updates to the 7th edition)
  • restructuring a paper.

All of our services are offered at no additional charge to students. 

Our writing support is open to all students in all programs.

Schedule An Appointment

Upcoming Events

Meet the Staff:

Christine King, EdD, MSEd
Director, Student Success Center, OSAS
Address: 106C
Phone Number: 410-706-4959 - See more at:
Room: 104A, School of Nursing Building
Phone: 410-706-4959
  Kiran Kaur, MA, LGPC 
Assistant Director
Room 106C, School of Nursing Building
Phone: 410-706-0746
Kathryn Lamp, PhD
Assistant Director
Room: 106E, School of Nursing Building
Phone: 410-706-0502
Jillian Pahel

Jillian Pahel, BS
Assistant Director, Student Services for Conway Scholars
Room: 106D, School of Nursing Building
Phone: 410-706-3049

Dardanelles Estes headshot Dardanelles Estes, AA
Room: 106, School of Nursing Building
Phone: 410-706-5565